Posted May 19, 2026 30 views
Cherat International Travel is seeking a motivated and confident Travel Consultant to join our dynamic team located in Blue Area, Islamabad. This role involves direct engagement with clients to book air tickets, sell Umrah packages, and handle customer inquiries via multiple channels including WhatsApp and phone calls. The ideal candidate will be proactive in generating sales and cultivating new client relationships through both indoor and outdoor marketing activities. With a supportive commission-based pay structure and opportunities for growth in the travel industry, this position offers an exciting avenue for both fresh and experienced candidates to build a rewarding career.
As a Travel Consultant, you will also be entrusted with managing and leading a team of 20 persons. This responsibility includes overseeing team performance, providing guidance and motivation, and ensuring that sales targets and customer satisfaction goals are consistently achieved. Your role is pivotal in creating a productive work environment that fosters creativity, resilience, and high-quality service delivery to maximize client acquisition and retention. Strong communication and organizational skills are essential to thrive in this fast-paced travel sales environment.
Responsibilities
- Manage and lead a team of 20 travel sales staff, providing coaching and support to meet individual and team sales targets.
- Conduct air ticketing sales and coordinate the sale of Umrah travel packages, ensuring client needs are met with accuracy and professionalism.
- Engage with customers through multiple communication channels, including WhatsApp and phone calls, handling inquiries and follow-ups promptly.
- Implement effective outdoor marketing strategies to prospect new clients and expand the customer base in line with company growth objectives.
- Maintain accurate records of client interactions, bookings, and transactions within the travel booking systems and CRM software.
- Collaborate with team members and other departments to resolve customer issues and enhance overall service quality.
- Monitor market trends and competitor activities to adapt sales approaches and promotional tactics accordingly.
- Generate detailed sales reports and performance metrics to analyze progress and identify areas for improvement.
- Ensure compliance with company policies, travel regulations, and quality standards while executing sales operations.
- Promote a positive and energetic team culture that encourages high performance, continuous learning, and accountability.
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