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Job Description

  • Oversee the operations functions of the hotel, as per the Organizational chart.
  • Hold regular briefings and meetings with all head of departments.
  • Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
  • Lead all key property issues including capital projects, customer service and refurbishment.
  • Handling complaints, and oversee the service recovery procedures.
  • Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
  • Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
  • Ensure all decisions are made in the best interest of the hotels and management.
  • Deliver hotel budget goals and set other short and long term strategic goals for the property.
  • Developing improvement actions, carry out costs savings.
  • A strong understanding of P&L statements and the ability to react with impactful strategies
  • Closely monitor the hotel business reports on a daily basis and take decisions accordingly. 
  • Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.
  • Maximizing room yield and hotel revenue through innovative sales practices and yield 
  • Management programs.
  • Prepare a monthly financial reporting for the owners.
  • Draw up plans and budget (revenues, costs, etc.) for the owners.
  • Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment’s and services.
  • Act as a final decision maker in hiring a key staffs

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gulberg 3, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Masters
Career Level:
GM / CEO / Country Head / President
Experience:
15 Years - 20 Years
Apply Before:
Feb 14, 2019
Posting Date:
Jan 14, 2019
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Chesterfield Hotel

Hospitality · 11-50 employees - Lahore

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