Posted Feb 24, 2021 2 views
- To answer all inbound- outbound calls.
- To take account of all inbound and outbound posts and parcels.
- To communicate efficiently and courteously with customers and other stakeholders of the company via telephone, emails, face to face.
- To handle all customer complaints and channelize them to the right department; which may be complex or long-standing problems that customer service assistants have passed on.
- To ensure all customer complaints are resolved within the minimum time frame.
- To inform clients about the repair and maintenance charges; where applicable.
- To write and present customer feedback, customer complaint rectification, delivery and installation and other reports on a weekly/monthly basis.
- Organize and schedule meetings and appointments for CEO and all Directors.
- To assist in the preparation of regularly scheduled reports
- To develop and maintain a filing system
- To place timely orders for office supplies and stationary.
- To handle multiple projects.
- To assist and report directly to the Director Operations.
- To assist the team members when required
FRESH GRADUATES WITH A GOOD GPA ARE ALSO WELCOME TO APPLY.
Job Details
Chughtai Group includes 3 different companies working in the construction market 1) Chughtai Enterprises: Specializes in import and installation of street light poles and under ground HT/LT electrification. Chughtai enterprises is an approved government and army contractor company with having successfully completed some of the major projects in the country. 2) Chughtaiz: Chughtaiz specializes in High end designer Kitchens and Wardrobes. 3) CDA Appliances UK: Chughtai group has launched a multinational British built-in Kitchen appliances company in Pakistan.
What is your Competitive Advantage?
Similar Job Titles
Muzammil Baig
Digital Marketing Manager
IT Services Group
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Ali Aziz
CEO
Shopistan
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Aqib Irshad
Head of HR, Training & OD
FINCA
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Zohaib Ali
Marketing Manager
Digital Online Devices
