Front Desk / Customer Support Representative

Chughtaiz Verified

Lahore , Pakistan

Posted Feb 22, 2021 81 views Report Job

PKR. 25,000 - 30,000/Month

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Job Description

  • Handling all Inbound-outbound calls of the organization.          
  • Communicating courteously with customers via telephone, email, letter and face to face ;
  • Handling customers complaint’s; Investigating and solving customers’ problems which may be complex or long-standing problems that have been passed on by customer service assistants.
  • Track  deliveries, installation schedules, and communicate those to the customers
  • Complaint handling of appliances, and rectifying the complaints
  • Making regular reports, analyzing the customer service
  • Organize and schedule meetings and appointments for CEO and Directors.
  •  Assist in the preparation of regularly scheduled reports
  • Develop and maintain a filing system
  •  Order office supplies
  •  Handle multiple projects and assist Directors on various office tasks.
  • To keep assist the team members
  • Always looking with new ideas for performance improvement
  • Keep meet the company prevailing SOP’s
  • MUST have sound knowledge and experience of working on Microsoft Excel.

Job Details

Job Channel:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Mar 23, 2021
Posting Date:
Feb 22, 2021
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Chughtaiz

Architecture/Interior Design · 51-100 employees - Lahore

Chughtai Group includes 3 different companies working in the construction market 1) Chughtai Enterprises: Specializes in import and installation of street light poles and under ground HT/LT electrification. Chughtai enterprises is an approved government and army contractor company with having succes ...Read More

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