Sales Manager - Showroom

Chughtaiz Verified

Lahore , Pakistan

Posted Jan 23, 2020 367 views

PKR. 100,000 - 150,000/Month

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Job Description

Chughtaiz (Pvt) Ltd is looking for an experienced professional from the construction industry to lead its showroom sales. 

Main responsibilities:

  • Manage the end to end customer experience; engaging customers and generating leads, inspirational design, customer sign off, pre-installation, delivery and installation
  • Managing and coaching in the showroom team to deliver; sales/KPI targets, service standards, showroom presentation standards, process compliance & company values by being an inspirational leader within the showroom
  • HR; Conducting regular 1-2-1s, performance development reviews with the showroom team, delivery and implementation of performance improvement plans when required
  • Working with Installation Managers to ensure service standards of installers and installations are maintained
  • Working with the Assistant Sales Manager to identify individual training requirements across the showroom team
  • Regular communication with customers to ensure they are happy with the showrooms service, designs and overall customer service
  • Managing a customer lead bank, generating appointments & managing outstanding quotes to ensure sales are converted through exceptional customer service
  • Allocating online appointment requests, telephone and walk-in customers to designers to improve appointment volumes
  • Supporting the showroom team with escalations and issue resolution where required to central customer service and installation teams
  • Conducting daily team briefings to ensure showroom team is aware of all relevant information from HQ & locally
  • Advisors to achieve showroom targets and budgets
  • Ensure showroom kitchen displays are kept in high-quality condition and maintain high standards within the showroom
  • Motivate a large team to achieve key performance metrics
Previous kitchen experience is beneficial but isn’t essential in this role as we believe in growing our talent.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
GM / CEO / Country Head / President
Minimum Experience:
5 Years
Apply Before:
Feb 22, 2020
Posting Date:
Jan 23, 2020
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Chughtaiz

Architecture/Interior Design · 51-100 employees - Lahore

Chughtai Group includes 3 different companies working in the construction market 1) Chughtai Enterprises: Specializes in import and installation of street light poles and under ground HT/LT electrification. Chughtai enterprises is an approved government and army contractor company with having succes ...Read More

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