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Job Description

Ciklum is looking for driven and successful Helpdesk Engineer to join our IT Department.

It is a position for self-organized, assiduous and highly motivated talents who would like to develop their career in a big international IT company. 


·         Service Desk System tickets management

·         Technical assistance of users

·         Diagnostics of incoming tasks

·         Remote users support

·         Helpdesk processes improvement

·         Holding the educational meetings

·         Updating the documentation


·         Education – higher

·         Experience on similar position from 1-2 years

·         English – intermediate

·         High level of communication is a must

·         Calm, responsible, initiative, self-organized, eager to learn

What’s in it for you?

·         Variety of knowledge sharing and training opportunities

·         Career and professional growth

·         Competitive salary

·         Possibility to work in a big and successful company

·         Long-term employment with 20 working-days paid vacation and other social benefits

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Dec 13, 2019
Posting Date:
Nov 13, 2019
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Ciklum Pakistan Pvt Ltd

Information Technology · 101-200 employees - Islamabad

Ciklum is a global software engineering and technology partner. We deliver software engineering excellence to Fortune 500 and fast-growing organizations alike around the world. Since 2002, over 3,000+ developers located in the delivery centers across the globe provide our clients with a range of se ...Read More

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