Posted Nov 13, 2019 6 views
Ciklum is looking for driven and successful IT Support Engineer to join our IT Department in Islamabad, Pakistan.
It is a position for self-organized, assiduous and highly motivated talents who would like to develop their career in a big international IT company.
Responsibilities:
· Service Desk System tickets management
· Daily users support of hardware/software issues
· Support and implement improvements on the existing IT Infrastructure system environment
· Work on regularly to identify vulnerabilities in IT infrastructure systems
· Monitoring of processes to ensure proper functioning of security scope in IT infrastructure
· Active monitoring and managing of the UPS equipment in server rooms
· Configure and maintain CCTV systems
· Working with Server Rack Management and IP management tool
· Provide installation, repair, and maintenance support in access control equipment scopes
· Assistance to Infrastructure Team in other specific tasks
· Cooperation with Procurement in terms of delivery and logistics
· Negotiation with IT service providers
· Cooperation with remote IT Support Team on IT projects
· Update IT processes according to details of office workflows
· Performing hardware/software inventories and keeping this information actual
· IT Stock management
Requirements:
· Education – higher
· Experience on similar (IT support) position from 2 years
· Knowledge of Windows 7-10, Windows Server 2016-2019, Mac OS X, MS Office 2007-2016
· Knowledge of Google Apps, Active Directory, GPO
· Understanding of ITIL principles, good communication skills
· English – upper-intermediate
· High level of communication is a must
· Calm, responsible, initiative, self-organized, eager to learn
What’s in it for you?
· Variety of knowledge sharing and training opportunities
· A lot of various technical seminars
· Unique working environment where you communicate and work directly with client
· Competitive salary
· Career and professional growth
· Possibility to work in a big and successful company
· Long-term employment with 20 working-days paid vacation and other social benefits
· State of the art, cool, centrally located offices with warm atmosphere which creates really good working conditions
Job Details
Ciklum Pakistan Pvt Ltd
Ciklum is a leading global product engineering and digital services company, serving Fortune 500 and fast-growing organisations. Headquartered in the UK, Ciklum has 4,000+ software developers, designers, product managers and data scientists around the world building tailored digital solutions that leverage emerging technologies. Ciklum specialises in enabling digital transformation for some of the largest household names in the digital economy. The Company empowers its clients and people to exceed their potential and pursue the extraordinary. Boost your skills and make a difference with cutting-edge projects, skilled colleagues and the latest tech stacks. Join our friendly team and seize the perks of global opportunities, a dynamic environment and well-known customers.
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