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Job Description

We are looking for Call Center Representative for U.S (Night shift) full time that will be the liaison between our company and its current and potential customers.Handsome Salery Package and other facilities. A perfect chance to attach with rapidly growing company as pioneers.

Good Environment for Male and Females.

Responsibilities

Include:

  • Manage inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Job Details

Industry:
Total Positions:
4 Posts
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Job Location:
Cavalry Ground, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Apr 06, 2019
Posting Date:
Mar 07, 2019
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Cipher Coders

Call Center · 1-10 employees - Lahore

Call center

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