Our company is looking for a professional front desk officer/receptionist to oversee all receptionist and secretarial duties at our main entrance desk.Your central goal is to provide our clients with customer service and support. As the face of our company, the successful candidate will be presentable and friendly, with outstanding peoples skills.

You should have a talent for multi-tasking, with excellent communication and organizational skills.

Responsibilities:

  • Greet guests and provide them with superb customer service.
  • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
  • Answer all client questions and incoming calls.
  • Redirect phone calls to the appropriate department and take down messages.
  • Accept all letters and packages, and distribute them to their appropriate departments.
  • Maintain records and files.
  • Good understanding of office administration and basic bookkeeping practices.
  • Superb written and verbal communication skills.
  • Excellent organizational and multi-tasking abilities.
  • Strong knowledge of MS Office programs

Specific Tasks

  • Check In/check Out Procedure
  • Taking Reservations
  • Checking Rooms
  • Customer Complaint Handling

Job Details

Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Minimum Experience:
Fresh
Apply Before:
Jun 12, 2022
Posting Date:
May 11, 2022

City View Hotel

Hotel Management / Restaurants · 1-10 employees - Lahore

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