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Job Description

  • Maintain updated knowledge of all company products and services in order to provide adequate education to customers
  • Provide information and instructions about relevant products and services
  • Make product and service suggestions to meet the customer’s specific needs
  • Field incoming phone calls and respond to phone messages from customers
  • Promptly respond to customer questions submitted via email or our website
  • Answer customer questions and provide information to resolve any issues
  • Process orders and returns
  • Obtain necessary information from customers to adequately follow up
  • Document important customer information for future reference
  • Collect and record customer feedback and information, and share that with appropriate departments and team members

Job Details

Job Channel:
Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Entry Level
Experience:
1 Year - 3 Years
Apply Before:
May 17, 2019
Posting Date:
Apr 17, 2019
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C&M Ventures

Retail · 101-200 employees - Karachi

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