Call Center Agent

Comm Services Unverified

Lahore , Pakistan

Posted Oct 17, 2020 76 views Report Job

PKR. 10,000 - 30,000/Month

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Job Description

1- Serve customers by providing product and service information and resolving product and service problems.

2- Attracts potential customers by answering product and service questions and suggesting information about other products and services.

3- Maintains customer records by updating account information.

4- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

5- Maintains financial accounts by processing customer adjustments.

6- Recommends potential products or services to management by collecting customer information and analyzing customer needs.

7- Prepares product or service reports by collecting and analyzing customer information.

8- Contributes to team effort by accomplishing related results as needed.

Wokring hours will be 10PM to 05AM, Monday to Saturday.

  • Fluency in English
  • Listening Power
  • Resolving conflict
  • Analyzing information
  • Multi-tasking
  • MS OFFICE

Education and Experience:

Must have Matriculation or Inter

Previous experience, especially in a particular industry, preferred.

Job Details

Industry:
Total Positions:
2 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Allama Iqbal Town, Lahore, Pakistan
Gender:
Male
Age:
18 - 30 Years
Minimum Education:
Matriculation/O-Level
Career Level:
Intern/Student
Experience:
Fresh - 2 Years (if you have experience in the us base call centers, you'll be on our first priority.)
Apply Before:
Nov 18, 2020
Posting Date:
Oct 17, 2020
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Comm Services

Call Center · 1-10 employees - Lahore

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