This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Sep 30, 2021 3 views
PKR. 100,000 - 150,000/Month
Product Support Manager (100K/year) - Remote Work
- Product Support Managers are the cream of the crop.
- They are the most highly skilled, elite support Managers at Crossover.
- They embody the world-class culture that is the cornerstone of Crossover’s customer support team.
- These Managers have a passion for solving complex technical issues.
- For those seeking to join this elite tier of technical managers you must be able to define and deliver exceptional customer service in real-world scenarios, demonstrate the ability to deep dive into complex technical issues, and effectively communicate resolutions to your team.
- From solving the most complex technical issues to contributing to the knowledge base, Product Support Managers are instrumental to customer support’s success.
- They are experts coupling their technical acumen with their superb communication and coaching skills to deliver world-class service.
- With their advanced technical skills and knowledge, they provide innovative solutions to complex issues.
- These leaders enjoy identifying and removing complexity.
- Their main goal is to improve the quality of the overall experience for our customers.
Mandatory requirements:
- Bachelor degree in Computer Science
- Pristine spoken and written English
- 5+ years providing technical support and software engineering
- Advanced technical acumen in modern software languages
- Be able to break down complex information for those not well versed in technical terms and processes
- Expert in the following:
- Java / JavaScript / CSS / HTML
- C#
- .Net
- Previous experience managing an L1/L2 support team
- Extensive experience writing playbooks for L1/L2 support teams
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
Male
Minimum Education:
Bachelors
Career Level:
Department Head
Minimum Experience:
6 Years
Apply Before:
Oct 31, 2021
Posting Date:
Sep 30, 2021
Computer House
Information Technology · 51-100 employees - Lahore
Computer House is a software company & we deal in software project development.
What is your Competitive Advantage?
Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Similar Job Titles
Regional Sales Manager
Star Marketing (GIBS / SM Foods), Multiple Cities, Pakistan
Posted Apr 19, 2024I found a job on Rozee!
Aqib Irshad
Head of HR, Training & OD
FINCA
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Ali Aziz
CEO
Shopistan
Zohaib Ali
Marketing Manager
Digital Online Devices
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Muzammil Baig
Digital Marketing Manager
IT Services Group
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
