Monitor call metrics; track effectiveness in call time, quality and customer experience.

  • Step in to handle escalated issue resolution and VIP customer service.
  • Prepare weekly and monthly KPI reports for submission to executive management.
  • Conduct feedback sessions with team members using recorded calls as learning ..

Job Details

Industry:
Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Javaid Colony, Sargodha, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Jun 23, 2022
Posting Date:
May 23, 2022

Comrades Logistics

Call Center · 1-10 employees - Sargodha

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