Technical Support Engineer

Contegris PVT LTD Verified

Lahore , Pakistan

Posted Apr 28, 2019 314 views Report Job

PKR. 25,000 - 35,000/Month

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Job Description

  • Delivering a delightful customer experience consistently
  • Providing efficient support over different Channels like Phone, Email, Chat etc
  • Perform basic troubleshooting to identify customer problems
  • Resolve the issues without escalation
  • Efficiently handle the helpdesk / CRM system
  • Coordinate and follow up for complaints for timely resolution

Job Details

Functional Area:
Total Positions:
3 Posts
Job Shift:
Rotating
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Age:
22 - 25 Years
Minimum Education:
Bachelors
Degree Title:
BA/BS in IT/CS, MCSE, CCNA & Linux (will be a preferred, not mandatory)
Career Level:
Experienced Professional
Experience:
1 Year - 2 Years (Minimum 1 year experience especially in Call Center / IT industry, MCSE, CCNA & Linux (will be a preferred, not mandatory), Good written and verbal Communication skills, Team player, Quick learner and Self motivated personality will be a plus.)
Apply Before:
May 10, 2019
Posting Date:
Apr 28, 2019
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Contegris PVT LTD

Information Technology · 11-50 employees - Lahore

Contegris (Pvt) Ltd is fast growing Software Technology Company, serving its customer base in Pakistan, Middle East, South East Asia and United States of America. Contegris provides Contact Center, Unified Communication and IT Transformation solutions & services to today’s smart businesses, so that ...Read More

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