Posted Apr 28, 2019 20 views
- Delivering a delightful customer experience consistently
- Providing efficient support over different Channels like Phone, Email, Chat etc
- Perform basic troubleshooting to identify customer problems
- Resolve the issues without escalation
- Efficiently handle the helpdesk / CRM system
- Coordinate and follow up for complaints for timely resolution
Job Details
Contegris PVT LTD
Contegris (Pvt) Ltd is fast growing Software Technology Company, serving its customer base in Pakistan, Middle East, South East Asia and United States of America. Contegris provides Contact Center, Unified Communication and IT Transformation solutions & services to today’s smart businesses, so that they can focus on their businesses, innovate and create more opportunities in the society. We are a mission oriented organization, read about our mission below if you have come so far :) Plus we have some secrets which are only revealed to the ones who join us. 1. For the industry To help businesses achieve high performance, by optimizing their Customer Experience, Communication, Collaboration & Decision making capabilities with our resourceful ICT solutions & services 2. For our nation To create a center of technological excellence for the people of Pakistan where we can empower our people to contribute in the fields of mainstream science and technology to serve the humanity 3. For our people To create a workplace with a culture of high performance team work, abundant mentality, innovation and open learning, where people can explore their natural potential, evolve and lead a happy life
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