Please turn on your javascript Sr. Customer Service Executive (Inbound) Job, Lahore, Continental Car Hire Ltd - ROZEE.PK

Sr. Customer Service Executive (Inbound)

Continental Car Hire Ltd Verified

Lahore, Pakistan

Posted Sep 22, 2017 285 views    Report Job

PKR. 25,000 - 35,000/Month

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Job Description

We are Leading Chauffeur service & Car Hire Company based in UK, we required Experienced Candidates for our sub office based in Lahore

·         providing help and advice to customers using your organization’s products or services

·         Track all booking detail and execute in timely manner

·         communicating courteously with customers by telephone, email, l

·         investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants

·         handling customer complaints

·         issuing refunds or compensation to customers

·         keeping accurate records of discussions or correspondence with customers

·         analyzing statistics or other data to determine the level of customer service your organization is providing

·         writing reports analyzing the customer service that your organization provides

·         developing feedback or complaints procedures for customers to use

·         improving customer service procedures, policies and standards for your organization or department

·         meeting with other managers to discuss possible improvements to customer service

·         involvement in staff recruitment and appraisals

·         training staff to deliver a high standard of customer service

·         leading or supervising a team of customer service staff

·         learning about your organization’s products or services and keeping up to date with changes

Skills

Customer Service Operations, English Fluency

Job Details

Industry:
Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gulberg 3, Lahore, Pakistan
Gender:
No Preference
Age:
25 - 30 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Oct 22, 2017
Posting Date:
Sep 22, 2017
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Continental Car Hire Ltd

Call Center · 11-50 employees - Lahore

pContinental Car hire Ltd. was formed in August 2004, We represent as one of the leading credit hire providers in and around London and have almost all types of vehicles including Chauffeur, PCO, Plated hire vehicles, Prestige and Normal hire vehicles./p

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