• We are a tiles and flooring brand. Our customers are people building there homes, offices, plazas, commerical buildings or renovating it.
  • The job includes talking through WhatsApp + Facebook Chat with our customers Chat with multiple customers on Facebook and WhatsApp with customers to give them complete product information Share different product pictures with the customer as per their demand. Answer all their questions.
  • Make conversation with them.Handle multiple customers` all types of customer queries and complaints on WhatsApp, Facebook and Instagram
  • Note down itemised customer orders Handle all customer queries and tell them the status of their order Forward customer orders to the dispatch team
  • Prompt handling of all customer queries
  • Give them information about payment and delivery.Be courteous and detail-oriented in giving all product options to customers
  • Requirements:Good written and verbal communication
  • Strong in using mobile phone and desktop computer
  • Good typing speed on mobile phone and computer
  • Strong decision-making and problem solving skills

Specific Tasks

  • Communication and growth

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
24 - 35 Years
Minimum Education:
Career Level:
Experienced Professional
3 Years - 6 Years
Apply Before:
Mar 02, 2021
Posting Date:
Jan 29, 2021

Cotto Tiles

Retail · 1-10 employees - Lahore

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