Job Role:

  • Participates in the selection of front office personnel.
  • Defining and implementing front desk objectives and procedures.
  • Schedules the front office staff.
  • Supervises workload during shifts.
  • Evaluates the job performance of each front-office employee.
  • Maintain working relationships and communicate with all relevant departments.
  • Verifies that accurate room status information is maintained and properly communicated.
  • Resolves guest problems quickly, efficiently, and courteously.
  • Updates group information.
  • Maintains, monitors, and prepares group requirements.
  • Relay information to appropriate personnel.
  • Reviews and complete credit limit report.
  • Works within the allocated budget for the front office.
  • Receives information from the previous shift manager and passes on pertinent details to the oncoming manager.
  • Checks cashiers in and out and verifies banks and deposits at the end of each shift.
  • Conducts regularly scheduled meetings of front office personnel.
  • Prepare revenue and occupancy forecasting.
  • Review daily front office work and activity reports generated by Night Audit.
  • Review Front office log book and Guest feedback forms on a daily basis.
  • Oversee filing system with documentation of purchases, vouchering, schedules, forecasts etc.
  • Perform other duties as requested by management.
  • Ensuring that the front desk and reception area is kept clean and organized.
  • Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
  • Generate sales by advising different marketing strategies.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Age:
30 - 40 Years
Minimum Education:
Bachelors
Degree Title:
Hotel Management
Career Level:
Experienced Professional
Experience:
3 Years - 6 Years
Apply Before:
May 23, 2021
Posting Date:
May 06, 2021

CP Engineering

Oil & Gas / Natural Resources · 51-100 employees - Rawalpindi

CP Engineering

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