Customer Support Representative

Creatif Soft Verified

Karachi , Pakistan

Posted Aug 01, 2019 473 views Report Job

PKR. 20,000 - 30,000/Month

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Job Description

Creatif Soft is looking for a passionate, result-driven and highly motivated “Customer Support Representative”. The ideal candidate must be capable of maintaining a good relationship with customers. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Job responsibilities:

·       Maintain a positive, empathetic and professional attitude toward customers at all times.

·       Responding promptly to customer inquiries.

·       Deal with our international and local customers on call, emails and live chat.

·       Acknowledging and resolving customer complaints.

·       Keeping records of customer interactions, transactions, comments, and complaints.

·       Providing feedback on the efficiency of the customer service process.

·       Ensure customer satisfaction and provide professional customer support.

Job Details

Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gulshan-e-Iqbal, Karachi, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Sep 01, 2019
Posting Date:
Aug 01, 2019
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Creatif Soft

Information Technology · 11-50 employees - Karachi

WELCOME TO CREATIF SOFT A digital Marketing agency that strives to create flawless success stories We have a diverse creative team consisting of dexterous writers, talented designers, marketing professionals, enthusiastic programmers and developers. We deal with the variety of businesses ranging f ...Read More

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