Posted Aug 01, 2019 7 views
Creatif Soft is looking for a passionate, result-driven and highly motivated “Customer Support Representative”. The ideal candidate must be capable of maintaining a good relationship with customers. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Job responsibilities:
· Maintain a positive, empathetic and professional attitude toward customers at all times.
· Responding promptly to customer inquiries.
· Deal with our international and local customers on call, emails and live chat.
· Acknowledging and resolving customer complaints.
· Keeping records of customer interactions, transactions, comments, and complaints.
· Providing feedback on the efficiency of the customer service process.
· Ensure customer satisfaction and provide professional customer support.
Skills
Job Details
Creatif Soft
WELCOME TO CREATIF SOFT A digital Marketing agency that strives to create flawless success stories We have a diverse creative team consisting of dexterous writers, talented designers, marketing professionals, enthusiastic programmers and developers. We deal with the variety of businesses ranging from startups to well-established ones. Our team delivers both B2C and B2B digital solutions to our clients.
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