· Installing and configuring computer operating systems and applications Linux / Windows
· Monitoring and maintaining computer systems and networks
· Talking to staff or clients through a series of actions, either face to face / email or over the telephone to help set up systems or resolve issues
· Providing support, including procedural documentation and relevant reports
· Following diagrams and written instructions to repair a fault or set up a system
· Supporting the roll-out of new applications
· Responding within agreed time limits to call-outs
· Working continuously on a task until completion
· Prioritizing and managing many open cases at one time
· Rapidly establishing a good working relationship with team and other professionals, e.g., software developers, QA engineers, project managers
· Testing and evaluating new technologies
pWe are Lean. We are Agile. We enable clients in 20 countries to outperform the competition and stay ahead of the innovation curve. Headquartered in San Francisco with delivery capabilities across the globe. Founded in 2000. 400+ full time associates globally. We use creativity, passion, and our experience in technology to help our clients make smart decisions 1200+ successful projects across multiple industry verticals. 450+ customers globally. 60% business from Fortune 500 customers. We love working with startups to help create scalable platforms and remarkable digital assets Technology partners and investors in 15+ startups./p