Call Center Agent

CrecenTech Verified

Lahore , Pakistan

Posted Feb 03, 2018 221 views

PKR. 20,000 - 25,000/Month

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Job Description

Job Description

Immediate Hiring - Excellent Growth and Learning Opportunities for the right candidate.

We are looking for highly motivated and organized individuals to make outbound calls to our leads and contacts in USA & UK and manage/execute daily activities as a Real Estate Lead Manager/Coordinator.

This role requires "someone" capable to do multi-tasking and ability to wear several hats to handle real estate administrative processes.

If you are willing to work with international clients in a dynamic office environment with an ambition to deliver great customer experience, then YOU might be the right fit for this job. 

Qualifications / Skills:

·         Strong English communication and phone skills. 

·         Display a people-oriented, positive and customer-focused attitude.

·         A bachelor's degree (in any discipline) is preferred.

·         Customer service background is preferred.

·         Display excellent verbal and written communication skills.

·         Show good organizational and time management skills.

·         Experience with US/UK real estate processes and procedures will be a plus point.


·         Cold calling for real estate investors and potential buyers, go through property evaluation questions to determine their interest level.

·         Call Probate, Vacant house and For Sale By Owner listings to set appointments.

·         Manage contacts in CRM, consistently nurture and follow-up with viable leads to convert into opportunities.

·         Follow up with leads, generate offers, contracts and closing documents.

·         Team oriented skills to train junior team members on real estate processes.

·         Great writing skills to help organization in documenting processes.

·         Keep track of completed tasks and goals to measure lead conversion ratio and meet performance benchmarks.

·         Daily updates to client with feedback and progress reports.

·         Monitor project progress and handle any issues that arise.


·         Excellent English communication skills, preferably having American accent.

·         Excellent organizational skills to work independently and manage projects with many moving parts.

·         Minimum 1 year experience in similar field or capacity.

·         Strong organization & scheduling skills.

·         Excellent communication skills (written and oral).

·         Proficient with technology such as MLS Zillow,, Podio Skip tracing, Microsoft Office and Google Apps. Experience with other real estate technology preferred.

·         Candidates must be organized, resourceful, detail-oriented, with a friendly focus on customer service.

·         Willingness to learn new tools, systems, and technologies.

Job Details

Total Positions:
4 Posts
Job Shift:
Second Shift (Afternoon)
Job Type:
Full Time/Permanent
Job Location:
Johar Town, Lahore, Pakistan
Minimum Education:
Career Level:
Entry Level
Fresh - Less than 1 Year
Apply Before:
Mar 02, 2018
Posting Date:
Feb 03, 2018
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Information Technology · 11-50 employees - Lahore

We provide Lead Capturing (Websites, WordPress, InvestorCarrot, OptimizePress), Integration with various Lead Capturing Interfaces, Direct Mailings, Lead Life Cycle Management, Configurable Text/Email/Letter and PostCard Auto Followups, Campaign Tracking and integration with various cloud-based Tele ...Read More

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