Posted May 26, 2017
With over 16 years of experience, Cresset Technologies is one of the leading Social Media and Digital Marketing Agencies in Pakistan.
We work with clients in many verticals including Fashion, FMCG, NGO, Consumer Electronics etc. and are particularly proud of our portfolio, which boasts of well-known brands such as Stoneage Jeans, Sana Safinaz, Sania Maskatiya, Bareeze Group, Orient, Maria B, METRO, PEL, CineGold and Rose Petal.
Brand Executive is the backbone of the sales team and is responsible for achieving sales targets against accounts assigned.
The BE will report directly to their assigned portfolio manager who are responsible for their team of BE’s.
The brand executive will be assigned a minimum of 2 accounts on which they will be completely responsible for.
Key Responsibilities
Every brand executive will be responsible to achieve the sales targets assigned to them against each individual account their key responsibilities include
Target Achievement –
· Each BE will be responsible to meet and exceed their assigned targets on each individual account assigned.
· Only processed sales will be considered against the target. (Chargebacks/Refunds amounts are not considered against the assigned targets)
Client Communication–
· BE will be responsible for all communication leading to or from the customer domain’s which includes the following:
o Facebook community messages
o Facebook inbox messages
o Online chat support (Client website)
o WhatsApp messages & calls
o Helpline support
· BE’s are expected to maintain a strong follow up with their leads
· Provide accurate daily reporting against all orders placed, In processing, delivered, payment pending, QA pending, refunded etc.
· BE’s are also responsible to provide accurate reporting daily against each communication managed by them as well as update team members on the same account.
Order Processing –
· BE would be the custodian of the complete order cycle for their respective customers from
o First contact
o Online communication
o Order Input
o Order Processing
o Payment processing
o Delivery &
o Feed back
Skills Required
· Ability to Multitask
· Excellent Communication Skills
· Fluent with MS Office
· Sales Driven
· Strong Follow up
· Analytical Skills
Skills
Job Details
Cresset Technologies
Confident but humble, Cresset is a family of over 200 Strategic Thinkers, Creative Minds, Tech Geniuses, and Digital/Social Media Wizards! 5 Global offices and 11 departments make us the client's #1 choice of full-service Digital Agency. We are a system's driven firm with a core belief: human-capital is our biggest asset!
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