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Job Description

Job Description

  • With over 16 years of experience, Cresset Technologies is one of the leading Social Media and Digital Marketing Agencies in Pakistan.
  • We work with clients in many verticals including Fashion, FMCG, NGO, Consumer Electronics etc. and are particularly proud of our portfolio, which boasts of well-known brands.
  • Location: Lahore and Karachi

Key Responsibilities

  • Every brand executive will be responsible to achieve the sales targets assigned to them against each individual account their key responsibilities include

Target Achievement –

  • Each BE will be responsible to meet and exceed their assigned targets on each individual account assigned.
  • Only processed sales will be considered against the target. (Chargebacks/Refunds amounts are not considered against the assigned targets)

Client Communication–

  • BE will be responsible for all communication leading to or from the customer domain’s which includes the following:
  • Facebook community messages
  • Facebook inbox messages
  • Online chat support (Client website)
  • WhatsApp messages & calls
  • Helpline support
  • BE’s are expected to maintain a strong follow up with their leads
  • Provide accurate daily reporting against all orders placed, In processing, delivered, payment pending, QA pending, refunded etc.
  • BE’s are also responsible to provide accurate reporting daily against each communication managed by them as well as update team members on the same account.

Order Processing –

  • BE would be the custodian of the complete order cycle for their respective customers from
  • First contact
  • Online communication
  • Order Input
  •  Order Processing
  • Payment processing
  • Delivery &
  • Feed back

Skills Required

  • Ability to Multitask
  • Excellent Communication Skills
  • Fluent with MS Office
  • Sales Driven
  • Strong Follow up
  • Analytical Skills

Skills

Job Details

Functional Area:
Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
MBA
Career Level:
Experienced Professional
Experience:
Less than 1 Year - 2 Years
Apply Before:
Aug 11, 2017
Posting Date:
Aug 04, 2017
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Cresset Technologies

Information Technology · 51-100 employees - Karachi

For over last fifteen (15) years, Cresset Technologies has been specializing in Strategic Marketing services, focusing on Digital and Social Media. With presence in 3 continents and eight (8) core departments, our goal through digital marketing has always been the same: focus on ROI driven strategie ...Read More

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