We're running an Online Hiring Tournament on August 11th to hire L2 Customer Support Architects ($60K/yr).

This event will include all testing for the role. Upon grading the deliverables from the event, we will set up qualified candidates with an interview with the hiring manager.

This is a 100% remote, full-time role.

L2 Customer Support Architects are experienced software architects who are deeply technical, but they have the unique ability to couple that with exceptional verbal and written communication skills. They are smart, driven, curious, and empathetic, going out of their way to help customers and not resting until a problem is solved.

Candidate Requirements:

  • At least 4 years, as a support agent in a high-volume contact center.
  • Software architect-level technical acumen in modern software languages - since 90% of the products you will be supporting are written in Java or .Net - you will be asked to prove your technical skills in these languages.
  • Required administration and troubleshooting of:
    • Windows or Unix/Linux Server
    • Network and Web servers
    • Database MS SQL / MySQL / Oracle / PostgreSQL
    • Sharepoint
    • Active Directory
    • Java / JavaScript / CSS / HTML
    • AWS
    • Docker
    • Python

We recommend that you attend the tournament instead of applying online, as our tournament process will be much faster.

Register at the green button - you will receive the webinar link after completing registration.

Join our community of remote professionals!

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
4 Years
Apply Before:
Aug 13, 2018
Posting Date:
Aug 08, 2018

Crossover Market Inc

Information Technology · 2001-2500 employees - Islamabad, Karachi, Lahore

Crossover is redefining the way people work. Brick and mortar offices are history. The future of our global workforce will be built from teams collaborating from every corner of the world. We have embarked on an expedition to find and engage with that talent. Crossover has developed a unique method of finding, curating, and managing remote contractors. Our platform connects customers to the worlds best talent for both technical and non-technical employment. But we don’t just find the best, we also provide the tools, training, and relationship building support to ensure success for long term growth.

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