Posted May 27, 2022 436 views
It's fun to work in a company where people truly BELIEVE in what they're doing!
The Team: We are a close-knit super-fun team full of smart, ambitious and genuine people who are trying to make a difference in healthcare system by putting our customers at the core of everything.
What Its Really Like Here at CureMD
Working as a Customer Success Analyst you will get excellent opportunities for growth. Depending upon your performance you surely can embark on a fast-growth-track. You will be part of a fun-loving and genuine people who are challenged by the nature of being in a network business.
Key Responsibilities
- Channel passion for customer service and claim ownership of the customer experience including comprehensive issue resolution while collaborating with different teams.
- Research and grasp information across multiple tools while keeping the customers engaged.
- Effectively tailor communication and style to differing audiences.
- Self-manage and work independently in a fast-paced, constantly changing environment.
- Thrive in a culture where expertise is shared and feedback is welcomed.
- Effectively manage time, while showcasing the ability to multi-task, organize and prioritize.
Minimum Qualifications
- Bachelor’s from a reputable institution
- Minimum 0 – 2 years of experience.
- Strong written and verbal communication skills and a sound knowledge of telephone etiquette
- Knowledge of customer service principles and methods
- Experience of Client Communication
- Ability to work in US timings, On-site (Lahore).
We offer market competitive salary with following benifits
Heath Benefits
- Health Insurance
- Parental Insurance
Leaves:
- Annual paid leaves (24)
- Maternity leaves (3 Months paid)
- Parental Leaves (5 Leaves)
- Bereavement Leaves (3 Leaves)
- Leave Encashment (Up to 12 Leaves)
Miscellaneous Benefits:
- Bi annual Salary bonus
- Car and Bike Financing (After 2 years of service)
- Work from Home (4 Days per month)
- Provident Fund
- Baby Creche
- Internal and External Trainings (need based – fully paid)
- On site Clinic. (Cure Clinic)
Skills
Job Details
Established in 1997, CureMD has maintained its reputation in being recognized as one of the leading providers of healthcare IT solutions and services, whilst running operations in fifty states across the USA. Our revolutionary technology simplifies decision making, streamlines operations, and ensures compliance with industry standards and best practices, in order to make healthcare accessible, adaptable, and affordable for all. Headquartered in New York, we have a thriving R&D facility in Lahore Pakistan, with over 30 departments and a team of more than 800 people worldwide. Success Being an award-winning network, CureMD attributes its tremendous success to the vision, innovation, anticipation, and perseverance of our team. We are one of the fastest-growing healthcare technology companies whose goal has always been to attract, develop, and retain the top talent of the industry, that channel passion, dedication and commitment into their work. Our Culture At CureMD, work is more than just a job - it's a calling. To dream, to change, to invent whilst making a huge impact. Our mission is to save lives by tackling healthcare’s most challenging problems and accomplishing the impossible. We offer fast-track career growth, competitive salaries, generous benefits, and an inclusive as well as progressive culture. CureMD will provide you the opportunity to work alongside the finest minds of the industry through advanced practices with the most edge-cutting technologies.
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