This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Mar 17, 2023 108 views
PKR. 35,000 - 50,000/Month
Basic Duties and Tasks:
- Provide excellent customer service and technical support to clients and customers via phone, email and live chat
- Respond to customer inquiries and issues in a timely and efficient manner
- Troubleshoot and resolve technical issues with the Services.
- Escalate complex issues to the appropriate department or team member for further assistance
- Document and track customer interactions and issues according to company policy
- Get feedback from customers and provide suggestions for product and service improvements
- Participate in ongoing training and development to stay informed of new products and services
- Collaborate with other departments within the company to ensure a seamless customer experience
- Meet and exceed customer satisfaction metrics and goals
Required skills:
- Strong customer service and technical support skills
- Excellent communication in English and ability to solve problems
- Strong ability to multitask and prioritize
- Experience with SAP and other software such as CRM is a plus
- Ability to work effectively in a team-oriented environment
Advantages and benefits:
- Professional development and training opportunities
- Collaborative work environment
- Opportunities for growth and development within the company
- EOBI insurance
- Biannual increments
- Performance bonuses/lunch/dinner/trips
Job Details
Industry:
Functional Area:
Total Positions:
15 Posts
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Apr 18, 2023
Posting Date:
Mar 17, 2023
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