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Posted Dec 09, 2021 3 views
Customer Support Representative
- Maintaining a positive, empathetic, and professional attitude toward patients & care coordinators at all times.
- Responding promptly to patients & care coordinators inquiries.
- Communicating with patients & care coordinators through various channels.
- Acknowledging and resolving patients & care coordinators complaints.
- Knowing our practice inside and out so that you can answer questions.
- Keeping records of patients & care coordinators interactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the patients & care coordinators service process.
- Ensure patients & care coordinators satisfaction and provide professional customer support.
Skills
Job Details
Industry:
Functional Area:
Total Positions:
10 Posts
Job Shift:
Hybrid Work Model
Department:
Customer Services
Gender:
No Preference
Age:
19 - 38 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
1 Year - 2 Years
Apply Before:
Jan 23, 2022
Posting Date:
Dec 09, 2021
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