Security Controller – Lahore, Pakistan
Purpose of the role
The overall purpose of the role is to monitor health, safety and wellbeing of the company operations and the employees throughout any 24-hour period, 7 days per week, (24/7).
Key accountability areas
Operate the company workforce management system including the processing of all duty “Book on” and duty welfare “check calls”.
Receive and disseminate communications from employees not attending assigned duties, identifying, and allocating suitably trained replacements.
General administration duties to include report writing and collation.
Escalate all incidents to relevant line management by following the companies Incident reporting process.
Maintain strict Data Protection (GDPR) standards, adhering to the policies and procedures put in place in relation to monitoring, recording, extracting, and sharing of Information.
Working a 4 on / 4 off rotation 07:00 – 19:00 and 19:00 – 07:00
Excellent grasp of the English Language in both written and verbal formats.
Good standard of education including excellent numeracy and literacy skills.
Demonstratable interpersonal and communicating skills including a clear and concise telephone manner with the ability to communicate at all levels.
Leadership skills gained in a professional setting or via vocational training/further education (Evidenced by Certification).
Recent experience of working within a team environment and relevant experience of working alone and setting own priorities.
Proven ability to concentrate for long periods of time and have excellent observational skills.
Recent experience using Windows Microsoft applications (Word, Excel, PowerPoint, Teams & Outlook).
Must have good attention to detail and ability to multitask when required.
Previous Security Control Room experience.