Posted Mar 23, 2021 2 views
- Assist in performing hardware and software installation procedures
- Perform software configuration on stand-alone computers and laptops
- Provide support in diagnosing hardware and software issues and troubleshooting activities
- Lay cables and wires for networks and ensure that they are in good working order
- Document all processes in reference manuals for the purpose of training and guidance
- Take user support requests and take measures to fulfill requests
- Troubleshoot equipment such as printers and scanners and other peripherals
- Good at research; Able to find solutions online for computer bugs.
- Handle in-house queries of employees related to Information Technology.
- Handle IT-related documentation and make sure that all IT supplies are available
- Assist in gathering user requirements and developing appropriate reports for IT professionals
- Provide users with ongoing assistance in their information technology problems
- Coordinate with different vendors for the acquisition of equipment and software
- Administration of infrastructure activities such as server and storage capacity handling and directory services management
- Develop incident response procedures and assist with business intelligence development activities
- Should have basic knowledge of Active Directory, File Server, DNS, DHCP, Print Server, Windows 7 /8 /10 / Server 2008 / Server 2012.
- Should have basic knowledge of Networking, switches, routers and other IT related equipment’s.
Job Details
Cyber Internet Services (Pvt) Limited
Cyber Internet Services Private Limited (CYBERNET) is a leading Internet and Data Communication Network Service Provider in Pakistan. Established in 1997, as a Lakson Group Company, CYBERNET focuses on providing specialized solutions for different enterprise verticals with end to end solutions including single-site or multi-site data and internet connectivity solutions, local or international VPN solutions, back hauling solutions and data center services. The company has offices in 20 cities, offering various technology services to more than 7000 corporate customers in 52 cities and towns of Pakistan. The company offers a range of connectivity options to its enterprise clients from fixed line, GPON, Metroethernet and DSL, to wireless solutions such as Radio and Wimax based services. The company also operates 2 VSAT Ground stations to provide connectivity to the far reaches of Pakistan. CYBERNET employs over 500 people, 60% of whom are engineers providing on-ground support to valued clients across Pakistan. The company operations are also backed by a Network Operations Center and 150 person call center supporting clients on a 24/7/365 basis.
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