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Job Description

Job Description:

  • Perform routine monitoring and maintenance of network infrastructure
  • Diagnose and escalate network issues & coordinate with various stakeholders such as the Engineering and field support teams, upstream and LDIs to resolve them
  • Ensure closure of issues via email/phone correspondence with various stakeholders
  • Proactively identify, diagnose, analyze and troubleshoot issues with IP/Data/MPLS VPN customers
  • Carry out configuration of various network elements to ensure service provisioning as per customer requirements
  • Install new hardware or components, while ensuring integration with existing network systems
  • Analyze the processes and recommend improvements
  • Document issues and solutions into the incident management tool
  • Work with and mentor team members through professional behavior and knowledge sharing
  • Analyze Syslog messages to identify and resolve problems quickly
  • Create SOPs to enhance the productivity of Network Operations

Job Requirements:

  • Bachelor’s Degree in Telecommunication/Electrical/Electronics/Computer Engineering with a clear passion for Networking exhibited through projects, internships, certifications and work experience
  • 1-3 years of network monitoring, support and administration experience, preferably from the ISP industry
  • Understanding of technologies such as VLSM, Static Routing, OSPF, BGP, RIP, MPLS, Metro Ethernet, Layer2 Switching, tunneling protocols etc.
  • Certifications: CCNA/CCNP R&S preferred
  • Networking: OSI Layer, knowledge of Switches, Routers, LAN (Switching), WAN (GRE), TCP/IP Suite & UDP
  • Excellent written and verbal communication skills with a focused and result-oriented personality
  • Ability to work in teams and independently with a candid professional attitude and excellent analytical problem solving skills


Job Details

Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Network Operations Center (NOC)
Job Location:
No Preference
Minimum Education:
Degree Title:
Bachelor’s Degree in Telecommunication/Electrical/Electronics/Computer Engineering
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
May 17, 2018
Posting Date:
Apr 17, 2018
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Cyber Internet Services (Pvt) Limited

Telecommunication / ISP · 301-600 employees - Karachi, Lahore, Islamabad

Cyber Internet Services Private Limited (CYBERNET) is a leading Internet and Data Communication Network Service Provider in Pakistan. Established in 1997, as a Lakson Group Company, CYBERNET focuses on providing specialized solutions for different enterprise verticals with end to end solutions inclu ...Read More

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