Posted Apr 17, 2018 40 views
Job Description:
- Perform routine monitoring and maintenance of network infrastructure
- Diagnose and escalate network issues & coordinate with various stakeholders such as the Engineering and field support teams, upstream and LDIs to resolve them
- Ensure closure of issues via email/phone correspondence with various stakeholders
- Proactively identify, diagnose, analyze and troubleshoot issues with IP/Data/MPLS VPN customers
- Carry out configuration of various network elements to ensure service provisioning as per customer requirements
- Install new hardware or components, while ensuring integration with existing network systems
- Analyze the processes and recommend improvements
- Document issues and solutions into the incident management tool
- Work with and mentor team members through professional behavior and knowledge sharing
- Analyze Syslog messages to identify and resolve problems quickly
- Create SOPs to enhance the productivity of Network Operations
Job Requirements:
- Bachelor’s Degree in Telecommunication/Electrical/Electronics/Computer Engineering with a clear passion for Networking exhibited through projects, internships, certifications and work experience
- 1-3 years of network monitoring, support and administration experience, preferably from the ISP industry
- Understanding of technologies such as VLSM, Static Routing, OSPF, BGP, RIP, MPLS, Metro Ethernet, Layer2 Switching, tunneling protocols etc.
- Certifications: CCNA/CCNP R&S preferred
- Networking: OSI Layer, knowledge of Switches, Routers, LAN (Switching), WAN (GRE), TCP/IP Suite & UDP
- Excellent written and verbal communication skills with a focused and result-oriented personality
- Ability to work in teams and independently with a candid professional attitude and excellent analytical problem solving skills
Skills
Job Details
Cyber Internet Services (Pvt) Limited
Cyber Internet Services Private Limited (CYBERNET) is a leading Internet and Data Communication Network Service Provider in Pakistan. Established in 1997, as a Lakson Group Company, CYBERNET focuses on providing specialized solutions for different enterprise verticals with end to end solutions including single-site or multi-site data and internet connectivity solutions, local or international VPN solutions, back hauling solutions and data center services. The company has offices in 20 cities, offering various technology services to more than 7000 corporate customers in 52 cities and towns of Pakistan. The company offers a range of connectivity options to its enterprise clients from fixed line, GPON, Metroethernet and DSL, to wireless solutions such as Radio and Wimax based services. The company also operates 2 VSAT Ground stations to provide connectivity to the far reaches of Pakistan. CYBERNET employs over 500 people, 60% of whom are engineers providing on-ground support to valued clients across Pakistan. The company operations are also backed by a Network Operations Center and 150 person call center supporting clients on a 24/7/365 basis.
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