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Job Description

The required resource will be responsible for providing technical assistance to customers through:

  • Installation, configuration and maintenance of customer network infrastructure including RF, DSL, VSAT, Fiber, IP Routing etc
  • Configuration and maintenance of customer systems infrastructure
  • Cybernet network infrastructure installation, replacement and maintenance (as per requirement)
  • Internal and external coordination with problem resolution approach

Achieve following targets:

  • Customer satisfaction by providing effective support
  • Meet with threshold service delivery and support time duration target
  • Technical abilities improvement to facilitate customers

Skills Required:

  • CRM handling for service delivery and support WAN infra-structure including Frame-relay, ATM, MP, RF and VSAT connectivity knowledge (IDU, ODU, RF C)
  • Email utilities configuration and troubleshooting
  • Basic Linux/Windows Server management
  • Basic power hardware knowledge, AC/DC, safety prec, IP subnetting, basic routing & switching
  • Analytical and Problem Solving Skills
  • Effective Communication and Coordination Skills
  • Stress & Time Management Skills

Job Details

Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Department:
Managed Services
Job Location:
Gender:
No Preference
Minimum Education:
Bachelor (14 Years)
Degree Title:
Bachelors in Telecommunications/Computer Engineering
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Jul 14, 2018
Posting Date:
Jun 14, 2018
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Cyber Internet Services (Pvt) Limited

Telecommunication / ISP · 301-600 employees - Karachi

Cyber Internet Services Private Limited (CYBERNET) is a leading Internet and Data Communication Network Service Provider in Pakistan. Established in 1997, as a Lakson Group Company, CYBERNET focuses on providing specialized solutions for different enterprise verticals with end to end solutions inclu ...Read More