Customer Service Executive

Cyber System (Pvt) Ltd Verified

Lahore , Pakistan

Posted Dec 17, 2019 237 views

PKR. 25,000 - 40,000/Month

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Job Description

We are a leading BPO provider with our off-shore office based in New York. Cyber System provides Customer Service & Operational Support to clients in the US working in various domains.

We are looking for dynamic individuals to join our Medical Billing Team.. This is a full-time position and we are looking for candidates with Excellent Communication Skills with American accent. We provide market competitive salary along with other benefits.

Designation:   Customer Services Executive

Job Description:

  • Answers incoming customer calls regarding billing issues, service questions and  general client concerns.
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
  • Update customer information in the customer service database during and after each call
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
  • Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers.

Skills Required:

  • Excellent Customer Service Skills
  • American Accent
  • Data Entry
  • Use of MS Office
  • Multitasking

We Offer:

  • A secure job in US based company
  • Market competitive salary & other incentives 
  • On Time salary payment 
  • A friendly, secure and healthy environment
  • Genuine growth opportunity
  • Medical Facility
  • Annual Leaves
  • Annual Trips

Job Details

Industry:
BPO
Total Positions:
5 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
Male
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
1 Year (Experience must required in international call center)
Apply Before:
Jan 17, 2020
Posting Date:
Dec 17, 2019
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Cyber System (Pvt) Ltd

BPO · 101-200 employees - Lahore

Cyber System is a US based organisation, established in 2008, is a leader in customized outsource Software development, Medical Billing, Recruitment solutions, research and human resource services representing clients throughout the world. The core philosophy behind Cyber System is to tackle the bu ...Read More

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