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Job Description

Cyber System Pvt. Ltd is an established Business Process Outsourcing company running projects in multiple domains. We have our own onshore office in US with strong and loyal clientele. In order to fulfil the business requirements for one of our clients we need some excellent Customer Service Executives for our inbound project.

Candidates must be energetic, self-motivated, self-driven and have some basic computer skills.

Suitable Profile for This Position:

  • Must have experience in handling international clients via telephone.
  • Must be available to work in evening & night shifts.
  • Maintain and improve quality results by adhering to standards and guidelines; recommending improved procedures.
  • Provide quality customer service through phone calls.

Requirements and Qualifications

  • High school degree or equivalent.
  • Previous experience in a customer support role.
  • High performer with a track record of over-achievement.
  • Strong phone and verbal communication skills including active listening.
  • Familiarity with CRM systems and practices.
  • Customer focus and adaptability to different personality types.
  • Ability to multi-task, set priorities and manage time effectively.
  • Neutral or non-inflicted American accent

Job Details

Industry:
BPO
Total Positions:
10 Posts
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Job Location:
The Mall, Lahore, Pakistan
Gender:
Male
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Sep 28, 2018
Posting Date:
Aug 28, 2018
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Cyber System (Pvt) Ltd

BPO · 101-200 employees - Lahore

Cyber System is a US based organisation, established in 2008, is a leader in customized outsource Software development, Medical Billing, Recruitment solutions, research and human resource services representing clients throughout the world. The core philosophy behind Cyber System is to tackle the bu ...Read More

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