Posted Nov 30, 2019 3 views
We are a leading BPO service provider in Lahore, Pakistan. Currently we are hiring candidates in our Customer services department. We provide excellent working environment and growth opportunities to all individuals along with handsome market competitive salary and incentives
Designation: Customer services Executive
Job Description:
- Answers incoming customer calls regarding billing issues, service questions and general client concerns.
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Update customer information in the customer service database during and after each call
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers.
Skills Required:
- Excellent Customer Service Skills
- American Accent
- Data Entry
- Multitasking
We Offer:
- A secure job in US based company
- Market competitive salary & other incentives
- On Time salary payment
- A friendly, secure and healthy environment
- Genuine growth opportunity
- Medical Facility
- Annual Leaves
- Annual Trips
Job Details
Cyber System (Pvt) Ltd
Cyber System is a US based organisation, established in 2008, is a leader in customized outsource Software development, Medical Billing, Recruitment solutions, research and human resource services representing clients throughout the world. The core philosophy behind Cyber System is to tackle the business problems and create novel and efficient solutions by utilizing state-of-the-art technology. Cyber System believes in professionalism, business ethics and morality. It aims at long-term relationships based on trust, understanding and good will. Business criteria at Cyber System are many as opposed to profit alone. Here, commitment, sincerity and enthusiasm form the path to professionalism. Effective and regular communication and sanctity of timelines is very important to Cyber System. This leads to the satisfaction of both the Cyber System Team and Cyber System Clients. Aspiring to expand to new sectors, Cyber System aims at rendering its services to many new markets both national and international.
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