Customer Services Representative

Cyber System (Pvt) Ltd Verified

Lahore , Pakistan

Posted 2 days ago 368 views Report Job

PKR. 40,000 - 60,000/Month

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Job Description

Customer Service Representative

  • Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
  • Document all inquires, requests, resolutions, and follow-up tasks
  • Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines
  • Display a courteous and empathetic attitude to all customers
  • Perform research to answer customer inquiries and requests
  • Grow existing customer accounts through exceptional customer service and effective sales techniques
  • Meet quantitative performance metrics as outlined
  • Keep customer accounts current by updating databases during calls

We Offer

  • Salary Range: 40K to 60K (Negotiable / Depending upon the Candidate Profile)
  • A secure job in an international company
  • On Time salary payment 
  • A friendly, secure and healthy environment
  • Genuine growth opportunity
  • Medical
  • Annual Leaves
  • Annual Trips

Job Details

Total Positions:
8 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
20 - 30 Years
Minimum Education:
Career Level:
Experienced Professional
2 Years - 6 Years
Apply Before:
Nov 11, 2019
Posting Date:
Oct 12, 2019
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Cyber System (Pvt) Ltd

BPO · 101-200 employees - Lahore

Cyber System is a US based organisation, established in 2008, is a leader in customized outsource Software development, Medical Billing, Recruitment solutions, research and human resource services representing clients throughout the world. The core philosophy behind Cyber System is to tackle the bu ...Read More

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