Cyber System is looking for an impeccable and dedicated Customer Services Representative, for making reservation and dispatching. An experienced resource, with the ability to work independently within a team-based environment.

Responsibilities:

  • Receive emergency and non-emergency calls & record significant information.
  • Address problems and requests by transmitting information or providing solutions.
  • Monitor the route and status of field units to coordinate and prioritize their schedule.
  • Enter data in computer system and maintain logs other information.
  • Operate and manage a multi-line telephone console system.
  • Prioritize calls according to urgency and important issues keys, record sheets, and credentials.
  • Dispatching executive vehicles and direct activities for conveyance of passengers.
  • Dealing with international Clients and Affiliates.
  • Establish service or delivery routes.
  • Record time of departure, destination, cargo, and expected time of return.

Eligibility Criteria:

Education:Must have Bachelor Degree or equivalent

Experience:

  • 01 to 02 years of transport reservation and dispatching particularly in USA
  • Experience of International Calling ( Inbound & Outbound)

Skills:

  • Strong internet, Microsoft word, excel and outlook skills
  • Ability to multitask in fast pace environment
  • Exceptional oral and written communication skills, preferably with USA

Compensation & Benefits:

  • Market competitive salary, commensurate with experience
  • Paid Leaves
  • Medical Insurance
  • Sports and Entertainment
  • Employee of the Month Reward
  • Annual Appraisal
  • Commissions and Bonuses

Job Details

Industry:
BPO
Total Positions:
3 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Mazang, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Jul 14, 2022
Posting Date:
Jun 14, 2022

Cyber System (Pvt) Ltd

BPO · 101-200 employees - Lahore

Cyber System is a US based organisation, established in 2008, is a leader in customized outsource Software development, Medical Billing, Recruitment solutions, research and human resource services representing clients throughout the world. The core philosophy behind Cyber System is to tackle the business problems and create novel and efficient solutions by utilizing state-of-the-art technology. Cyber System believes in professionalism, business ethics and morality. It aims at long-term relationships based on trust, understanding and good will. Business criteria at Cyber System are many as opposed to profit alone. Here, commitment, sincerity and enthusiasm form the path to professionalism. Effective and regular communication and sanctity of timelines is very important to Cyber System. This leads to the satisfaction of both the Cyber System Team and Cyber System Clients. Aspiring to expand to new sectors, Cyber System aims at rendering its services to many new markets both national and international.

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