Apply For This Job

Close

Job Description

This position requires working from home & visits to office when required.We are hiring a Customer Service Representative to manage customer queries.

  • You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
  • To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Responsibilities:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Job Details

Job Channel:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Department:
Marketing & Coordination for CSR
Job Location:
Gender:
Female
Age:
20 - 27 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
Fresh
Apply Before:
Mar 19, 2021
Posting Date:
Feb 18, 2021
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

CyberVision

Information Technology · 11-50 employees - Islamabad

1.2 INTRODUCING CyberVision Technology has transformed the way we work, play, and communicate. Today, we access information and people from around the world in an instant. Groundbreaking technologies have opened the door to innovations in every field of human endeavor, delivering new opportunity, co ...Read More

Similar Job Titles

Customer Care Representative

Crimson, Lahore, Pakistan
Posted Feb 22, 2021

Customer Care Representative

Sarpino's Pizzeria, Lahore, Pakistan
Posted Feb 10, 2021

Customer Care Representative

THE BEST CHOICE, Lahore, Pakistan
Posted Feb 10, 2021
View All