Customer Care Representative

Dany Technologies Unverified

Peshawar , Pakistan

Posted Mar 22, 2021 163 views

PKR. 25,000 - 35,000/Month

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Job Description

  • Maintain customer reception area neat and clean and deal customer with happy face.
  • Receive Customer faulty unit at care center and issue unit receipt to customer
  • Confirm Warranty Card and Cash Invoice from customer for claim process
  • Assign job of customer unit to indoor / outdoor technician on daily basis
  • Take feedback from indoor / outdoor technician about faulty units and process in software
  • In case of parts required for faulty units of customers, make demand and send to HO Parts Dept
  • Minimize pending units of customers and dealers with the coordination of HO, Parts Dept and RND
  • Audit stock of parts and units at care centers and send to higher management on monthly basis.
  • Support and facilitate sales team in resolving customer care matters resulting in sales growth.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Department:
Customer Care
Job Location:
University Road, Peshawar, Pakistan
Gender:
Male
Age:
21 - 35 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
1 Year - 8 Years
Apply Before:
Apr 21, 2021
Posting Date:
Mar 22, 2021
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Dany Technologies

Information Technology · 101-300 employees - Peshawar

Dany Technologies is renowned because of its efforts in providing latest IT based products in Pakistan. Our participation in providing of quality equipments is reasonable price and on right time makes us the market leaders. Dany could best understand customer's needs and efficiently provide the most ...Read More

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