Customer Service Representative

Daraz.pk Verified

Karachi , Pakistan

Posted Jul 18, 2017 3152 views

PKR. 20,000 - 25,000/Month

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Job Description

  • Satisfying the customers on calls by answering their queries and complaints as per Daraz SOPs.
  • Writing emails, generating complaints as and when required.
  • Meeting the Productivity and Quality KPI as per target assigned.
  • Handling irate customers by using soft skills.
  • Punctuality: Strict adherence to the roster.
  • Learning all the Systems and Processes as and when guided.

Job Details

Total Positions:
15 Posts
Job Shift:
Rotating
Job Type:
Full Time/Permanent
Department:
Operations
Job Location:
Clifton, Karachi, Pakistan
Gender:
No Preference
Age:
20 - 35 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
1 Year (Customer Service, Call Center)
Apply Before:
Aug 31, 2017
Posting Date:
Jul 18, 2017
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Daraz.pk

Information Technology · 1001-1500 employees - Karachi

Launched in 2012, Daraz is South Asia's online shopping and selling destination of choice – present in Pakistan, Bangladesh, Sri Lanka, Myanmar and Nepal. Supported by a wide range of tailored marketing, data, and service solutions, the pioneering eCommerce ecosystem in South Asia has 30,000 sellers ...Read More

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