Data Analyst II

Careem is transforming the Middle East by creating the Everything App, designed to simplify everyday life through seamless transportation, food and grocery delivery, payment management, and more. Since its inception in 2012, Careem has empowered over 2.5 million Captains and served more than 70 million customers across 70+ cities in 10 countries, spanning from Morocco to Pakistan. As the company moves into its AI-driven future, it is seeking innovative AI professionals to build impactful tools, automate workflows, and enhance both customer experiences and internal operations. The NextGen Programme at Careem is dedicated to developing engineers and analysts by promoting best practices such as Clean Code, SOLID principles, and robust system design. This initiative covers multiple engineering domains including Backend, Frontend, Web, Mobile, Data Analysis, MLOps, Infrastructure, Cyber Security, and QA. Analysts joining the Careem Analytics team will work on cutting-edge projects using modern analysis and visualization tools to tackle regional challenges and deliver actionable insights.

Key Responsibilities:
- Act as the main point of contact for all business data inquiries.
- Develop and maintain efficient reporting solutions by applying engineering best practices and utilizing various reporting tools.
- Continuously enhance reporting processes and solutions to improve accuracy and usability.
- Quickly understand business requirements and creatively solve problems through data analysis.
- Support assigned business units by translating complex data into clear tables, graphs, and written reports.
- Present analyses and insights effectively to both technical and non-technical audiences.
- Gain subject matter expertise to define key business metrics and identify areas for improvement.
- Perform regular data integrity audits to ensure data accuracy and reliability.
- Design and assess data collection methods, including surveys and opinion polls.
- Collect and analyze data related to consumers, competitors, and market trends.

Required Qualifications:
- 2 to 4 years of proven experience in an analytical role.
- Minimum of 1 year experience with business intelligence and visualization tools for building management dashboards.
- Strong analytical skills with expertise in SQL and managing large datasets.
- Enthusiasm for adopting new technologies and contributing to large-scale, impactful products.
- Proficiency in writing complex SQL queries.
- Self-driven with excellent communication and organizational skills, able to thrive in complex operational environments.
- Hands-on, process-oriented, logical thinker with strong attention to detail.
- Experience with BI tools such as Tableau, MicroStrategy, or Looker.

Preferred Qualifications and Benefits:
Familiarity with Python, R, Spark, Hive, and data lakes is advantageous. Careem offers a dynamic and collaborative work environment where employees learn from inspiring peers and contribute to meaningful regional impact. The company supports flexible hybrid work arrangements, including the option to work remotely from any country for up to 30 days annually. Employees benefit from unlimited vacation days, healthcare coverage, and fitness reimbursements for activities such as gym memberships, health clubs, and training classes. Joining Careem means becoming part of a purpose-driven organization committed to innovation, growth, and creating lasting value in an emerging market.