The job duties of the incumbent will not be limited to the following:

  • Respond to customer queries in a timely and accurate way, via phone or email
  • Update company’s internal databases with information about technical issues and useful discussions with customers
  • Monitor customer complaints on social media and reach out to provide assistance.
  • Inform customers about new features and functionalities
  • Follow up with customers to ensure their technical issues are resolved
  • Gather customer feedback and share with our Sales and Marketing teams

Job Details

Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gulberg 2, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Jul 23, 2022
Posting Date:
Jun 22, 2022

Data Centre Integrated Software Solutions (DCISS)

Information Technology · 11-50 employees - Lahore

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Chat Support Executive

Zellbury - Karachi, Karachi, Pakistan
Posted Apr 25, 2024

Chat Support Executive

Marshal Holdings, Lahore, Pakistan
Posted Apr 25, 2024

Chat Support Executive

Abacus Consulting, Lahore, Pakistan
Posted Apr 18, 2024

Chat Support Executive

Quickence Int, Lahore, Pakistan
Posted Apr 06, 2024
View All
I found a job on Rozee!