Posted May 07, 2026 20 views
This role sits at the operational centre of our delivery function. As Project Coordinator, you will own the end-to-end coordination of active projects, bridging client communication, developer task management, and leadership reporting to ensure consistent, on-time delivery across our portfolio.
You will serve as the primary point of contact for day-to-day client communication, translating feedback and requirements into structured, prioritised developer tasks. You will maintain project visibility across all workstreams, tracking progress, surfacing blockers early, and keeping both clients and the internal team aligned throughout the delivery cycle.
Reporting directly to the co-founders, you will provide structured updates on project status, delivery performance, and team capacity, enabling leadership to make informed decisions on priorities and timelines. This is a high-trust, execution-focused role suited to a coordinator who is organised, commercially aware, and comfortable operating with a degree of autonomy in a fast-paced environment.
Responsibilities
- Maintain up-to-date project trackers, sprint boards, backlogs, and status dashboards for all active projects to ensure transparency and efficient progress monitoring.
- Facilitate daily stand-ups, sprint planning sessions, reviews, and retrospectives by preparing agendas, capturing detailed minutes, and following up on action items to keep the project team aligned.
- Break down project requirements into well-defined tasks and tickets, closely track their progress, and promptly escalate any blockers or timeline risks to maintain project momentum.
- Serve as the primary contact for client interactions by attending meetings, taking comprehensive notes, responding to routine queries, and following up on commitments professionally and promptly.
- Manage client issues by assessing their severity, coordinating the appropriate team response, and keeping clients regularly informed to build trust and ensure satisfaction.
- Handle scope changes, change requests, and timeline discussions clearly and diplomatically to maintain strong client relationships and prevent misunderstandings.
- Cultivate lasting client relationships that encourage repeat business and positive referrals by consistently delivering reliable support and clear communication.
- Coordinate team activities to ensure alignment on priorities and quickly remove logistical blockers related to scheduling, system access, documentation, or task handoffs.
- Identify and flag potential resource or capacity constraints early, offering support for onboarding new team members with current process and project documentation.
- Maintain thorough and accurate project documentation including requirements, key decisions, meeting notes, risk logs, and change requests to preserve institutional knowledge.
- Prepare concise weekly status reports for leadership to provide a clear overview of project progress, challenges, and upcoming priorities.
- Maintain cleanliness and organization of project management tools such as Jira, ClickUp, or Asana to optimize team usability and information accessibility.
Skills
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