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Job Description

Responsibilities:

1.Assisting American based Manager on daily basis chores.

2.Coordinate calls between the clients and developers.

3.Upload call logs and other important data to CRM system.

4.Responsible for employee attendance and informing clients of any attendance information.

5.Responsible for stepping in when problems arise and will be working closely with the client and development teams to fill any communication gaps.

6.Responsible for client's account management duties assigned by the Manager.

7.Client and Employee orientations.

Call/Contact Center experience will be preferred. We offer

  • Handsome and attractive salary packages and fringe benefits
  • Medical coverage
  • The region's best Challenging work environment
  • No Late sittings are required
  • Training and learning opportunities and technically sound environment with room of growth
  • We are an equal opportunity employer and promote a drug free environment.

The ideal candidate must be willing to work from 5:30 PM to 02:00 AM. Please do apply if you are comfortable with our office timings. Candidates from other cities will be considered only if they are willing to relocate to Islamabad (Datumsquare IT Services is not offering residence facility at the moment).

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Department:
Customer Support
Job Location:
Gender:
Male
Minimum Education:
Bachelors
Degree Title:
Bachelors
Career Level:
Experienced Professional
Experience:
1 Year - 4 Years
Apply Before:
Jan 15, 2017
Posting Date:
Dec 16, 2016
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DatumSquare IT Services (Pvt.) Ltd.

Information Technology · 51-100 employees - Islamabad

DatumSquare IT Services is a software development and IT resources firm that is revolutionizing the world of outsourcing. DatumSquare provides cost-effective IT solutions and development, including applications development, web design, technical resources management, and ERP development to discernin ...Read More