Quality System Responsibilities:

  • To work according to the plan provided by management, like DP and other Quality Procedures.
  • Keeping, maintaining, and archiving all records related to store in a proper way.
  • Identify the areas where the procedures are required to be updated.
  • Inform the authority in case of any non-compliance.
  • To verify quality of work is being carried out by the personnel within the department.
  • Implement the corrective actions implemented by the department.
  • Developing procedures as per requirement.

General Responsibilities:

  • Spare Parts planning based on forecasting and branch actual consumption. Prepare and send demand to C-store and follow up (Monthly one comprehensive demand)
  • Receive parts and reconcile it with Central Store (MRR vs TR, IC vs CM)
  • To ensure proper parts stacking as per store layout. Also, preparation of store layout graphically in system.
  • To arrange parts in PNA and critical customer complains on priority basis in case of missing only subject to BM approval.
  • Parts purchase and repair from local market if central store not able to provide and make QC for all purchases at store.
  • Parts issue to technician, CWS and franchises for complain.
  • To close timely all IA parts
  • To arrange and issue parts to dealer against sales requisition.
  • Store assessment and transfer out of order parts to hold area.
  • To take physical audit of today’s issuance of store at day end (daily branch activity).
  • To sale new and dead stock parts to walk-in customer and parts dealer. Monthly reduction of dead stock.
  • To visit all parts dealer to take order and ensure delivery parts in time.
  • Alternate parts development with the help of supervisor in case of obsolete items.
  • To develop parts dealer network.
  • To develop weekly market situation retail/Wholesale of all running items and competitor activities through market feedback.
  • To prepare proper merchandising at part dealers shop of DGP parts.
  • To provide market potential & ensure Dawlance market share.
  • To make MRR of all Dismantle HO Unit square parts and dispose off.
  • To receive branch scrap and hold parts and dispose it after approval of quotation on monthly/Quarterly basis.
  • To minimize hold dead stock, stock out and ensure inventory level not exceeding from one month consumption.
  • To ensure housekeeping of store and convert it as a retail outlet.
  • To ensure warranty part issuance according to the standard procedure(verification).
  • To collect rejected parts according to SOP sending and reconciliation with central stores over this part.
  • To control warranty issuance of compressor, motors, magnetrons, etc by developing the repairing possibilities after approval from CDSS.
  • To control over consumables like GDP gas, N2, O2, Acetylene, Rods and Stationary etc & implementation of Gas Consumption format.
  • To keep small and valuable parts in further lock & key within store.
  • Making of MRR after quality checking of parts receiving on same day basis.
  • Properly highlighting of damaged stock received(Cargo, Central Store, Local Level) & follow-up till completion.

Job Details

Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Department:
After Sales Service
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
1 Year - 3 Years
Apply Before:
Dec 01, 2022
Posting Date:
Sep 23, 2022

Dawlance Group of Companies

Manufacturing · 3001-3500 employees - Karachi

Dawlance, a leading home appliances brand of Pakistan now part of Arcelik, Turkey, was established in 1980 with the vision of making Dawlance a Global brand by practicing reliability and to make Pakistan Proud. Dawlance was acquired by Arcelik in 2016 after which Dawlance became a wholly-owned subsidiary of the 2nd largest White goods company in Europe. Dawlance now serves its consumers in 3 functions involving Food Care, Fabric Care and Home Care with its wide range of appliances including refrigerators, freezers, microwave ovens, water dispensers, small kitchen appliances, hoods & hobs, washing machines, dishwashers and air conditioners. The brand also has an after sales network stretching across Pakistan that offers 24/7 customer service. Dawlance promises reliability in every way for its consumers and stakeholders alike; Reliability is the key characteristic of Dawlance and is exercised within all functions of the company; it is in fact embedded in the organization's culture. Aside from its reliability, Dawlance's major strengths are differentiation and relevance- it makes products that are relevant to the needs of the Pakistani households but with an element of differentiation; Dawlance takes pride in introducing innovative products for the Pakistani market to enhance the lifestyle of its consumers and deliver a superior product experience New vision: be Pakistan’s largest household technology solution provider, empowering consumers to meet their lifestyle needs New Mission: create value for all our customers and stakeholders by providing reliable and innovative products & services, while being a responsible corporate citizen

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