Call Center Representative

Deaxis Technologies Verified

Lahore , Pakistan

Posted Sep 29, 2018 366 views Report Job

PKR. 20,000 - 40,000/Month

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Job Description

Job Responsibilities:

To carry out communication activities, calling customers, pitching company’s services and closing deals while tracking and storing customer and sales related information while working within a dynamic team playing the role of an effective team member.

Job Duties:

Primary duties for the role of the call center executive include:

•         Analyzes existing customer database to retrieve and use customers’ information.

•         Makes calls to potential clientele including local and overseas market.

•         Complies by the established policies and plans of the department. 

•         Receives calls and provides information whenever required.

•         Ensures task completion and meets targets assigned by the team lead / call center executive.

•         Keeps track of outgoing/incoming calls, updates customer database on regular basis.

•         Verifies information provided by the customers.

•         Markets and sells company services through cold calling.   

•         Coordinates with team lead, team members at various regional/country offices.

•         Maintains communication equipment vigilantly and reports potential problems or any issues occurring instantly. 

 

Pre Requisites

Minimum Qualification

O/A levels, Graduate, Masters

Minimum Experience

1 year experience is preferable, however, fresher are encouraged to apply.

Skills Required

·         Excellent proficiency in English 

·         Outstanding communication skills

·         Excellent grip on MS Office tools

·         Know-how of handling telecommunication tools and equipment 

·         Ability to meet targets

·         Effective team player

Benefits

·         Salary increment as per policy

·         Bonuses and incentives

·         Career growth opportunities

·         Personnel development plans

·         In-house and premium training opportunities

·         Prayer’s break

·         Friendly work environment

·         Conducive for career development

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Department:
Telemarketing
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Oct 29, 2018
Posting Date:
Sep 29, 2018
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Deaxis Technologies

Call Center · 11-50 employees - Lahore

pDeaxis Technologies was established with a vision to work along organizations seeking solutions f

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