A Banquet Operations Manager is responsible for managing banquets and events in the property to deliver an excellent Guest and Member experience while optimizing sales, evaluating performance, and ensuring staffing levels meet demand.
· Manage all Banquets/Events
· Maintain exceptional levels of customer service
· Ensure guest satisfaction levels with a focus on continuous improvement
· Propose ideas to build the range and quality of Conference and Banqueting operations
· Optimize sales and contain costs, identifying any areas for action
· Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
· Ensure staffing levels meet business demands
· Ensure training is carried out on an ongoing basis
· Manage staff performance issues in compliance with company policies and procedures
A joint venture between Defence Housing Authority Lahore and Bandar Raya Developments (Pakistan) Limited for the development of 400 acres of land in the part of Phase-VI of DHA Lahore into residential properties including villas, semi detached, condominiums, shops and shopping malls, an international (PGA) standard golf course and a five star hotel in Pakistan at a total project value of over US$300 million. For the successful implementation of this project, we are seeking qualified, vibrant, and highly motivated candidates for Lahore.