IT & HR Officer

1. Objective:

The aim of the position is to ensure the functioning and security of the project’s/ programme’s information technology components and systems.

Moreover, assist and manage the personnel administration (HR) and to provide respective services to internal customer.

2. Duties and area of responsibility  

• Maintain the project’s/ programme’s hardware and software
• Ensure the functioning of all hardware (laptops, servers, desktop computers) in accordance with Welthungerhilfe standards
• Maintain printers, digital cameras, scanners and other hardware components (on networks)
• Ensure smooth running of all software packages used at Welthungerhilfe office
• Continuously update all software to the latest versions
• Test new or upgraded software systems o
• Record updates in hard and software (inventory)
• Solve hard and software related problems
• Ensure an emergency deputy service in case of absence
• Arrange for and follow up on external maintenance services 
• Advise and train Welthungerhilfe staff in electronic data processing
• Recommend the purchase of new and upgrading of existing hardware/software components and systems
• Manage the installation and security of information technology components and systems
• Manage the overall administration of the IT system
• Install and maintain a local area network (LAN)
• Document installation and settings on the server and on each computer, o Establish proper back-up systems and ensure system security
•  Periodically update anti-virus software
•  

2.2      Duties without own area of responsibility

• Fulfillment of any other tasks which are assigned by the management and correspond in general with the character of this position

2.3     Specific activities and duties of the position / Position-specific qualifications

HR:

• Assist HR Manager in day-to-day administration of HR functions and further contribute in development and implementation of HR initiatives
• Assist in recruitment process by performing all administrative functions of recruitment process e.g., interview call, recording interviews, reference check, screening, job offer, staff induction plan, staff exit etc.
• Responsible to keep track information of staff along with personnel file management
• Responsible to maintain HR (processes) documentation for record and audit purpose
• Keep track the attendance and leave record of staff and update staff about monthly attendance for the time sheets in collaboration with Admin Assistant.
• Ensure timely coordination with HR focal person for exchange the required data.
• Assist HR Manager to ensure the successful HR Audits
• Substitute HR manager in his/her absence
• Any other task assignment by the supervisor in line with the scope of work
•  

Job requirements 1. Knowledge/ Qualifications

1.1

• A 16-year qualification required in IT/computer science (BS IT, MBA etc.) or its equivalent, however, additionally having certification in MCSC or CCNA would be preferred.
• Applicants those have additional HR degree or certification, or practical experience would have greater edge.
• Practical experience of managing the office IT facilities, networks, servers, Microsoft troubleshooting, MS office automation and Microsoft Teams is highly desirable.

1.2

• Minimum 3-year of experience required in IT Job specifically in Cisco security server management, NAS Management, MS Office 365
• Over all 3 to 5 years' professional experience is desirable

1.3     

• Excellent proficiency required in English and Urdu
• Oral and written communication skills
• Strong work ethics
• Meticulous attention to detail
• Bear a good attitude and accommodating
• Adaptive leadership
• Team Player in true spirit
• Be confident at work

2. Social skills

2.1    

• Social skills
• Communicates and liaises with others
• Generous, active and energetic 

2.2    

• Capacity for teamwork
• Maintain data secrecy and confidentiality
• Willingness to challenge organizational culture where necessary
• Ability to coordinate and collaborate well with others
• Should have influencing and negotiating skills to implement personnel policies
• Ability to work well under pressure
• should have ability to manage multiple tasks and to prioritize the workload
• Have potential to handle a leadership role in job domain.

3. Disciplinary Leadership of staff

• None
•  

4. Responsibility

Activity-based on instructions, scope of action within the assignment 

Welthungerhilfe values diversity and ensures an inclusive, non-discriminatory working environment. We welcome applications from suitably qualified people from all sections of the community."