Posted Feb 23, 2017
Title of the Job: customer service inbound call centre– InternationalBrief description of the job:Applicant will be required to answer approx 40-60 calls per hour.
Booking taxi journeys from a wide range of individuals with different accents and levels of English.
Attention to detail is a priorityProvide excellent customer service, above and beyond experience
NETURAL ACCENT IS A MUST.
Communicate timely correspondence back to customers, track and resolving any issues regarding bookings.
Timings: 8 hours shiftRequirements (Education): O-Level / A-Level / Intermediate / BachelorsMust have over 2 years of call centre experiencePreferable requirementsTaxi booking and despatch experienceWorked or lived in Englandof Vacancies: 25
Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good English or Neutral accent “ONLY”.
Honest and hardworking attitudeSelf-motivated, assertive, and respond to brand metrics.Manages complex transactional or emotional customer situations promptly and professionally.Contributes to building a positive team spirit and puts success of team above their own interests.Perks: personal development, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, incentives will be provided based on performance
There will be a two stage interview process.
Stage 1 online tests will need to be passed followed by a phone/skype interview
Stage 2 face to faceWe are looking for the best call centre agents in Pakistan. If you feel as though you can be the best customer service agent, apply. Individual that strives to have the best performance figures apply. This is job is for people that like success and enjoy working hard, apply now.
Salary: up to Rs. 45,000/
Specific Tasks
- No Accent
- International Call Centre Experience
Job Details
DG Private Hire Limited
pDG Private Hire Limited/p
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