Before You Apply

  1. Applications without a personalized Cover Letter will not be considered!
  2. In your cover letter provide information about your current employment status and a confirmation that you are willing to work from home.
  3. Excellent written and spoken English is essential.
  4. You must be willing to work to UK timezone much of the time.

Role is a full time Technical Support and DevOps Engineer in a successful, UK cloud-based managed service and consultancy provider with a national reputation for delivering innovative, customised hosted IT solutions, using a wide range of advanced technologies.

We’re a tightly-knit, highly energised team and we’re looking for the very best to join our growing team. If you have the right blend of experience, passion and expertise, and get a buzz from delivering immaculate levels of technical and customer service then we want to hear from you.

Your three main objectives in this role are:

· To help automate the management, provisioning, and monitoring of our hosting environment and solutions, through creating and enhancing automation scripts and software tools, as well as evaluating and implementing third party tools. PowerShell is the primary scripting language, and .NET used for developing software tools

· Providing 2nd/3rd line technical support to our internal support team for resolving a variety of technical issues, and implementing changes

· Investigating and creating effective technical solutions for specific internal or customer requirements

Experience in a range of areas out of the list below is highly beneficial, but the ability to learn new areas fast and to put the knowledge to use in solving problems and creating solutions is key. In this role you will have a particular focus on creating and refining automations using PowerShell scripting and .NET programming.

Main technologies of interest include:

· Windows Server 2008r2/2012r2

· Active Directory, Group Policy, BitLocker

· PowerShell and/or .NET programming

· Microsoft Office

· Remote Desktop Services

· Microsoft Exchange

· Microsoft SQL Server

· SharePoint

· IIS

· Office 365

· Linux

· MySQL

· Apache

· Virtualisation / VMware

· DNS

· Networking, TCP/IP

· Firewalls

· Network and application monitoring

· Backup, including Backup Exec

We want to hear from lifelong learners who strive to be the best they can. People who are passionate, driven, and really care about their team's and customers’ success.

The attitude we’re looking for:

· You love creating and improving things - either for customers, or when managing and developing our own systems

· You care about helping people and resolving problems - whether customers or colleagues

· You have a ‘can do’ mentality. Whatever the problem, you’ll get it sorted

· You’re naturally good at building relationships with customers and team members

Keeping Customers Happy - Our Golden Rules

· Always keep customers fully informed - never leave customers in the dark

· Always do what you say you will do

· Understand what the customer wants to achieve, and help them achieve it

· Work as a team to deliver innovative, efficient technical solutions that meet the customer’s needs, on time and to budget

Job Details

Total Positions:
1 Post
Job Shift:
Second Shift (Afternoon)
Job Type:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
May 09, 2016
Posting Date:
Apr 11, 2016

Ortoo Apps

Information Technology · 11-50 employees - Islamabad, Karachi, Lahore, Peshawar

Ortoo enables large and fast-growing Salesforce organizations to build high performance teams. Our powerful workforce automation apps, which are 100% native to Salesforce, are helping teams to increase productivity and performance by creating, updating and distributing work-items – such as leads and cases – more efficiently and more effectively than ever before.

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